Connected back-office software for Canadian real estate brokerages

The whole deal. Everyone involved. One platform.

RealDesk keeps brokers, staff, agents, lawyers and clients connected to the same transaction. Paperwork, approvals, commissions, payments, accounting and reporting all move together.

A better back office changes more than the software.

The payoff is a brokerage that asks less of its people to keep every deal moving.

Agents get answers without waiting on staff.

Agents can receive documents and statements automatically, sign trade records when commissions are approved, and check current financials themselves.

Staff spend less time on repeat work.

One transaction record drives the next steps, reducing re-entry, file hunting, bank uploads and routine email requests.

Payments move sooner, with fewer handoffs.

Embedded payment workflows keep approvals and payouts tied to the transaction instead of rebuilding the work somewhere else.

Brokers get time and confidence back.

Current status, controls and reporting make it easier to see what needs attention without living in every file.

Complete and connected by design.

RealDesk brings the whole transaction lifecycle and everyone involved into the same operating environment. That is what makes meaningful automation possible.

Complete

One transaction record can carry the work from agent, client, listing and deal creation through review, compliance support, commissions, conveyancing, payments, accounting and reporting.

Connected

Brokers, staff and agents work with the same current transaction. Lawyers and clients can receive limited access to view and download the documents intended for them.

Automated

With the data and participants already connected, RealDesk can trigger the next steps—documents, approvals, payments, statements, accounting entries and reporting—without recreating the transaction each time.

What RealDesk replaces—and what stays in place

RealDesk consolidates the systems and workarounds used to run the back office. The tools used for prospecting, marketing and MLS access stay in place.

RealDesk can replace

  • Transaction-management and brokerage back-office platforms
  • Shared drives, inboxes and folders used as the deal file
  • Spreadsheets used for commissions, deductions and reporting
  • Manual EFTs and payouts
  • General accounting and payroll software

RealDesk works alongside

  • Prospecting and marketing CRM
  • Brokerage website, IDX and lead-generation tools
  • MLS and board systems
  • E-signature tools (RealSign is available separately)

One transaction. Four connected stages.

The record created at the beginning of the deal becomes the operational and financial thread all the way through reporting.

Start the record

Agents or staff create the people, listing, referral or deal information the brokerage needs.

Review and approve

Requirements, documents, outstanding items, compliance work and approvals stay with the transaction.

Calculate and pay

RealDesk applies commissions, fees, deductions and conveyancing details, then supports controlled EFT, debit and credit-card payment workflows.

Account and report

The transaction’s financial activity flows into RealDesk Accounting, reconciliation, tax reporting, statements and management reporting.

Everyone gets the right view of the same deal.

Each participant gets role-appropriate access to the same transaction record.

Broker

See what is moving, what is waiting and where the brokerage needs attention without opening every file.

Staff

Coordinate submissions, reviews, commissions, documents, payments and accounting from the transaction instead of carrying updates between tools.

Learn about RealDesk for staff

Agents

Submit and follow their deals, sign trade records when commissions are approved, receive monthly expense statements and access current year-to-date financial information and reports.

Learn about RealDesk for agents

Lawyers and clients

Use limited access to view and download the documents made available to them without being given access to the brokerage back office.

From a closed file to controlled payouts

Kevin Saunders, Broker and Owner at Tru Realty
“My favourite feature is the built-in EFT payment system. With a couple button pushes, we can close a file, pay out the commission to the agent, to the brokerage, and to the cooperating brokerage, while connected to our bank account.”

Kevin Saunders
Broker / Owner

Frequently asked questions

RealDesk stores the agent, client, listing and deal records needed to run brokerage operations, but it is not a prospecting or marketing CRM. It is designed to work alongside the front-office tools used to generate and nurture leads.

RealDesk is designed to replace the core transaction-management and back-office systems used for deal review, commissions, conveyancing, payments, brokerage accounting and reporting. The exact replacement plan depends on the brokerage’s current stack and implementation scope.

Yes. Agents can submit and follow transactions, complete assigned work, sign or receive documents and access the financial information and reports made available to them. Access is role-based.

RealDesk supports integrated payment workflows for EFTs, debit and credit cards. Available methods and onboarding requirements depend on the payment workflow and service provider.

Yes. RealDesk Accounting supports transaction-linked general and trust accounting, reconciliation, receivables and payables, ledger activity, financial statements and GST/HST reporting.

RealDesk supports configurable requirements, document review, outstanding-item workflows, transaction history and FINTRAC fields and reporting. Those controls support the brokerage’s compliance work; they do not replace its policies, supervision or professional obligations.

RealDesk works with the brokerage to confirm scope, configure offices and workflows, migrate agreed data where applicable, validate the result and train the people who will use the system.

See how your brokerage would run in RealDesk.

Bring us your current workflow, systems and biggest operational bottlenecks. We’ll show you what RealDesk would replace, what it would work alongside and how the connected process would operate.